We Offer Only the Finest Service in Each Field
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Guest Service Associate
This part-time Guest Service Associate role provides remote support for our short-term rental business, handling guest inquiries, resolving issues, managing reservations on platforms like Airbnb, and ensuring smooth operations. Type of Work: Full-Time Salary: Php 38,000.00 Work hours: 4 days / 10 hours shift Date posted: April 18, 2024 Work Schedule: Monday to Thursday: 9 AM to 6PM EST Key Responsibilities: Guest Support: Respond promptly and professionally to guest inquiries received via email, chat, text, and phone. Problem Solving: Troubleshoot and resolve guest issues with efficiency, providing solutions that ensure a positive experience. Platform Expertise: Navigate and utilize platforms like Airbnb, Guesty, and other OTAs for reservation management, communication, and administrative tasks. Administrative Support: Perform various administrative duties to support the smooth operation of our STR business. Qualifications: Experience: Minimum of 2 years of proven experience as a Guest Service Associate within the short-term rental (STR) industry. Platform Knowledge: Strong working knowledge of Airbnb, Guesty, and other relevant OTA platforms. Communication Excellence: Exceptional written and verbal communication skills in English. Independent Worker: Ability to work effectively with minimal supervision and exercise sound judgment in decision-making.
Virtual Receptionist
Fast-paced personal injury law firm seeks dynamic Virtual Receptionist with superb customer service, organization skills, and a tech-savvy mind! Answer calls and emails, manage files, and thrive in a changing environment. Must have excellent English communication, be a team player, and possess a "can-do" attitude. Virtual Receptionist for Personal Injury Law Firm Job Type: Full Time Salary: P50,000.00 Hours per week: 40 Date posted: June 8, 2024 Work Schedule: Full-time, 9AM - 6PM EST Start: Immediate opening What you'll do: As a Virtual Receptionist, you will play a crucial role in creating a positive first impression for our law firm's clients. You will be responsible for managing incoming calls, scheduling appointments, and providing general administrative support. Your professionalism, attention to detail, and excellent communication skills will be essential in ensuring the smooth operation of our front desk. Responsibilities: • Answer and direct incoming calls in a courteous and professional manner • Schedule and confirm appointments for clients and attorneys • Maintain an organized and up-to-date calendar • Respond to general inquiries via phone and email • Process incoming and outgoing mail and faxes (if applicable) • Perform other administrative tasks as assigned Qualifications: • Proven experience as a receptionist or in a similar role • Excellent verbal and written communication skills • Strong organizational and time management skills • Ability to work independently and as part of a team • Reliable internet connection and quiet workspace What we're looking for: • Excellent communication skills, both written and spoken, with a clear English accent. • A tech-savvy team player who learns quickly and thrives independently. • Commitment to detail and the ability to manage multiple tasks efficiently. • A "can-do" attitude and eagerness to learn.
Remote Admin Assistant
Do you have great background in customer service? A permanent remote work opportunity awaits you! Remote Admin Assistant 9AM-6PM EST Php45000/month Responsibilities: • Answer and direct incoming calls in a courteous and professional manner • Schedule and confirm appointments for clients and attorneys • Maintain an organized and up-to-date calendar • Respond to general inquiries via phone and email • Process incoming and outgoing mail and faxes • Perform other administrative tasks as assigned Qualifications: - Minimum 2 years of BPO experience - Good writing, verbal communication, and problem-solving skills - Fast learner and willing to work in a team - Open for applicants without experience in a law firm

What Our Clients Say About Us
Both Melissa and the rest of the team at 5C VAs have been amazing to work with. We have found two amazing team members that have been with us for 6+ months without an issue. If there is ever an issue, Melissa and her team are quick to fix it and go out of their way to make us as clients feel special. Cannot recommend this company more!

Christopher Wright
Founder at Whystle
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